Mobile Workforce Management in the Cloud

A mobile workforce brings productivity and continuity benefits, but can exact a price on efficient IT management, security, and regulatory compliance. An emerging mobile workforce management approach, delivered through cloud-based services, protects data assets wherever they reside, while simplifying the management of mobile and remote systems and keeping systems in compliance with relevant government and regulatory requirements.

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The Future of SaaS and IT Infrastructure Management: A Survey of IT Decision Makers in North America editor's choice

The Future of SaaS and IT Infrastructure Management: A Survey of IT Decision Makers in North America

This report describes the results of a research project designed to explore the current and planned use of IT Infrastructure Management Solutions in North American companies, focusing on the role that the SaaS (Software as a Service) delivery model will play in the deployment of such solutions. Download the Report »



IDC Research: Retooling IT for a Mobile Workforce

NEW! IDC Research: Retooling IT for a Mobile Workforce

As the workforce becomes increasingly mobile; IT needs to consider automated tools that provide proactive monitoring and desktop management and ensure compliance with IT policies. Not only is user productivity at stake, but organizations have to deal with IT governance, regulatory compliance, and security issues. Check out this research note from IDC for tips on managing far-flung employees and devices. Download the Report »


  • Insights into Mobile Workforce Mangement
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    SaaS Solutions for Remote Systems Management

    IT teams have traditionally thought of Software as a Service (SaaS) as a way to speed delivery of business applications to users without expensive infrastructure costs. But a new class of on-demand services is emerging that enables IT organizations to take advantage of SaaS benefits for their own e-mail and systems management needs such as compliance, security and business continuity. Read this Research now »

  • Want to Lower the Cost and Complexity of Your Mobile Workforce?

    A Practical Guide to Building a Patch Management Process

    This guide will assist system administrators and IT managers who have been assigned the task or have identified the need to establish a patch management strategy. It details best practice approaches for implementing a sound patch management process and outlines methods to control and mitigate vulnerability risks within information systems. Download the Report »

  • Want to Lower the Cost and Complexity of Your Mobile Workforce?

    Top 10 Things to Know About Data Protection

    Data protection is fast becoming part of the IT arsenal to combat data loss/theft. It can significantly reduce the amount of damage done by the above and their associated costs. Download this white paper to learn the top 10 things you should know about data protection. Download the Report »

Efficient Mobile Workforce Management

  • Essentials of Software Asset Management

    With increased pressure on IT organizations to trim spending and maximize resources, strategically managing software inventory — both on-site and mobile — an absolute must. This white paper reveals best practices for developing and implementing an effective asset management program, including tips for conducting an IT asset inventory, establishing and enforcing software standards, and ensuring regulatory compliance for all software inventory. View the Webcast »

  • Webcast: Managing Distributed Assets for a Mobile Workforce

    Faced with tightening budgets and increasingly distributed environments, IT departments are looking for increased visibility into the distribution of assets. However, providing 24/7 access to facilitate a mobile workforce can leave companies vulnerable to information theft, virus attacks and at risk of compliance infractions. Watch this webcast to learn how SaaS-enabled services minimize costs and maximize efficiency in managing enterprise assets. Watch the Webcast »

Mobile Workforce Security Resources

  • Business Risk of a Lost Laptop

    When an employee loses a computer, the information on it is typically more valuable than the hardware, according to this survey of 3,100 IT security professionals. Learn how employees can unwittingly compromise customer information, financial records and intellectual property, and read the seven steps you can take today to reduce the business risk of lost laptops. Read the White Paper »

Cloud-Delivered Mobility Management Solutions

  • Can Dell's SaaS-enabled Services Really Help Simplify IT?

    Looking to eliminate email downtime, reduce the cost of managing desktops, improve security or exploit the efficiencies of the Cloud? Learn how Dell's new SaaS solutions can reduce the cost and complexity of IT management. Check out this webcast, where panel members question Dell experts about its Modular Services and long-term strategy. View the Webcast »

Ask the Expert

Q.

My department is responsible for supporting a very mobile workforce. How can we simplify the management of all the various systems we're responsible for, while staying within our budget constraints?

A.

The mobility of modern enterprises' workers can be one of an enterprise's strengths. Yet managing such a mobile workforce is a major pain point. A number of SaaS-delivered services are available that can reduce costs and simplify management.

Remote desktop management enables IT to centrally update, patch and troubleshoot laptops using a Web-based console, while ensuring compliance and security. Using remote desktop management, IT can deploy new software applications, view the status of notebook configurations, and discover and track hardware assets.

To manage application costs, organizations are using software inventory services that monitor usage and track license compliance to eliminate unused software and unnecessary license fees. Online backup and restore services free users from having to remember to backup their data. Instead, incremental changes to employees' data are automatically encrypted and sent to secure off-site data centers.

SaaS-delivered laptop data encryption protects data on mobile PCs. All data on notebooks is first encrypted; if a notebook is lost or stolen, IT staff can remotely lock down the computer or even locate it using advanced network tracing technology.

SaaS solutions for mobile workforce management may be the simple, flexible, cost-effective answer to the challenges your department faces.

 

Related Webcasts

  • NEW! Webcast - Getting Ready for Windows 7: Conserve IT Budget and Improve Efficiency

    With an increasingly mobile, distributed workforce demanding 24/7 access, migrating to Windows 7 requires careful planning. This complimentary webinar explains how to conserve IT costs, alleviate security, compatibility, and compliance concerns, minimize risk, and protect sensitive information during the migration. Register today »

  • Webcast: Manage Mobility and the Business Risk of Lost Laptops

    Today's mobile workforce depends on laptops and, unfortunately, some of them are sure to be lost or stolen. Yet the replacement value of the hardware is the least of the cost. A recent Ponemon Institute study found that the average total cost of a lost laptop is more than $49,000, when you include forensics, data breach, legal expenses, and lost intellectual property and productivity. Watch this 60-minute webcast to learn strategies for implementing data security policies, plus how to automate data protection with minimal user impact and keep sensitive data out of the wrong hands. Read the White Paper »

  • Want to Lower the Cost and Complexity of Your Mobile Workforce?

    Tune in to this on-demand webcast to learn more about the trends in workforce mobility that pose new and generally unaddressed challenges to IT; shortcomings of traditional methods for managing a distributed environment; and how an automated solution can help reduce complexity, risk and costs. Speakers include: Egan Christensen, Sr. Manager, Dell Global Services and Matt Healy, Research Manager for Software and Hardware Support Services, IDC. View the Webcast »

  • Can Dell's SaaS-enabled Services Really Help Simplify IT?

    Looking to eliminate email downtime, reduce the cost of managing desktops, improve security or exploit the efficiencies of the Cloud? Learn how Dell's new SaaS solutions can reduce the cost and complexity of IT management. Check out this webcast, where panel members question Dell experts about its Modular Services and long-term strategy. View the Webcast »

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